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Legal

Privacy policy

Last updated 1 August 2026.

What we collect

Your name and mobile number, the vehicles you add, the documents you upload for those vehicles, and a photo of your face used once to match against your uploaded ID.

Where it is stored

Documents are stored outside the public web root on servers in India and are streamed only to you and to the verifier handling your record. They are never listed publicly or linked from a page anyone else can open.

What a tag scan reveals

Whether the vehicle is compliant and when each document expires. It does not reveal your documents, your address, your identity papers, or your contact details.

Who else sees it

A verifier on our team sees a document while reviewing it. If you accept a renewal offer, the pollution centre or insurance agent you choose sees only the vehicle and the document being renewed.

How long we keep it

While your account is open. Delete a vehicle and its documents are removed within 30 days. Close your account and everything is removed within 90 days.

Your choices

You can download or delete any document, transfer a vehicle to a new owner, or close your account from the profile page. Write to us and we will action anything you cannot do yourself.

Contact

Questions about this policy go through the contact page.